Support
Frequently Asked Questions
Find answers to common questions about how Sensly works, how it is delivered through approved partners, and how it is used across instrumentation and monitoring projects.
What is Sensly?
Sensly is a cloud-based geotechnical and structural monitoring platform designed to help companies manage instrumentation data, alerts, visualisation, reporting, and project workflows in one place. It supports a wide range of monitoring applications across construction, mining, infrastructure, rail, tunnelling, ports, dams, and environmental projects.
What types of instruments does Sensly support?
Sensly is manufacturer agnostic and supports data ingestion from a wide range of instruments and sensors, including:
- Geotechnical instrumentation
- Structural monitoring sensors
- Survey monitoring systems
- Noise and dust monitors
- Weather stations
- IoT devices
- GNSS systems
- Tiltmeters
- Vibration monitors
- Shape arrays and inclinometers
We support integrations through APIs, FTP, cloud platforms, CSV/text file uploads, and custom protocols.
Does Sensly work with automated monitoring systems?
Yes. Sensly is designed for automated and near real-time monitoring workflows. Data can be automatically collected, processed, visualised, and checked against alarm thresholds without manual intervention.
Can Sensly integrate with our existing hardware?
In most cases, yes. Sensly is designed to work alongside existing hardware and data collection systems. If a direct integration does not already exist, we can often support ingestion through standard data formats or develop custom integrations where required.
Is Sensly cloud hosted?
Yes. Sensly is a cloud-hosted platform, allowing secure access from anywhere through a web browser without requiring local software installation.
Where is Sensly hosted?
Sensly is hosted on secure cloud infrastructure using Google Cloud Platform services with scalable architecture and managed infrastructure.
Can multiple users access the same project?
Yes. Sensly supports multi-user access with configurable permissions and role-based access control for organisations, projects, and users.
Does Sensly support alarm notifications?
Yes. Sensly includes configurable alarm and notification workflows. Alerts can be triggered based on thresholds, rates of change, calculations, or custom logic and delivered through email, SMS, or other notification methods.
Can Sensly generate reports automatically?
Yes. Sensly includes automated reporting tools that can generate scheduled PDF reports with charts, tables, statistics, and project summaries sent by email.
Can we customise dashboards and visualisations?
Yes. Dashboards, charts, maps, and data views can be customised to suit different projects, clients, and monitoring requirements.
Does Sensly support GIS and mapping?
Yes. Sensly includes mapping functionality to visualise sensors, projects, and monitoring data spatially.
Can Sensly manage multiple projects?
Yes. Sensly is designed for organisations managing multiple concurrent projects and large numbers of sensors across different clients and sites.
Is there a limit to the number of sensors or projects?
Sensly is designed to scale from small deployments through to enterprise-level monitoring programs with large sensor volumes and multiple active projects.
Does Sensly require a dedicated monitoring engineer?
No. Sensly is designed to simplify monitoring workflows and reduce the need for manual data management and dedicated software administration.
Can clients access their own project data?
Yes. Client-facing access can be provided with configurable permissions and branding options depending on project requirements.
Does Sensly support historical data imports?
Yes. Historical datasets can be imported into Sensly to maintain continuity when transitioning from existing platforms or spreadsheets.
What industries use Sensly?
Sensly is used across industries including:
- Civil infrastructure
- Mining
- Rail
- Construction
- Tunnelling
- Ports and marine
- Dams and water infrastructure
- Environmental monitoring
Is training provided?
Yes. Training and onboarding support are provided to help teams configure projects, connect instruments, and use the platform effectively.
How long does setup take?
Setup time depends on project complexity, instrumentation types, and integration requirements. Many projects can be configured quickly using existing templates and integrations.
Does Sensly offer trials or demonstrations?
Yes. We can provide demonstrations and trial environments to help evaluate how Sensly fits your monitoring workflows and project requirements.
How do I get started?
You can contact the Sensly team through the website to arrange a demo, discuss your project requirements, or explore integration options.